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Stewardship: the careful and responsible management of something entrusted to one’s care.

Each of us — as individuals, teams, and organizations — has been given something for which we are responsible. Historically, stewardship was responsibility bestowed upon someone to take care of another’s property or wealth — perhaps the King, a Lord, or a landowner. Essentially, the steward would manage those assets with the intent of leaving it in as good of condition as we found it, if not better. Today, we often think of this with respect to the environment, resources, wealth…Sometimes, however, we are more focused on acquiring and consuming than we are on caring for the things we already have.

The irony, however, is that we often gain more when we take care of what we have.I think back to 2008. I was moving my family from one area of Washington State to another, as I had taken a new job. We didn’t find a house we wanted to buy, so we decided to rent for a while. A co-worker told me about some new houses that had been built, but not sold (it was a tough real estate market), and suggested the builder might be willing to rent. I called and inquired; he said he would consider it, and we agreed to meet at the home to walk through it and discuss the idea.

It wasn’t long after we walked into the house that he said he would rent to me. He explained that he had taken a good look at my car before coming into the house and because it was clean and well cared for, he believed I would take care of his home; had my car been a mess, we may have been looking for a decent place to live for a while longer! Apparently, I was considered a good steward!

Your team/organization has also been given resources to manage. The question is, how have they performed?

Today, task them with a self-assessment to determine if they –as individuals — and you as a team/organization are providing excellence in the small things. Then, challenge yourself and them to go the second mile, and provide an even higher level of excellence.

Lead by example, and provide your self-assessment. As you do this, here are some things to consider:

What assets are you managing?

How are you managing them?

Are you squandering them, or are you in a good position for when the owner returns and wants an account of what you have done with what you’ve been given?

What changes can you make, to move your performance up a level?

Living not too far from Pittsburgh, it’s hard to not hear a lot about the Steelers (Note — I’m not a big sports fan, but the business is full of leadership lessons — both on the side of how to do it, as well as on the side of how not to do it; so I will, from time to time, use sports stories as examples in my blog).

I have heard a quote from Steelers Coach Chuck Noll, who said:

Champions are champions not because they do anything extraordinary but because they do the ordinary things better than anyone else.

Have you found this to be true in your life?

I believe it. You don’t need to do anything extraordinary or complicated. You simply need to do whatever it is you do, extremely well, with a focus on doing it at levels higher than average…with excellence.

So, what small things so you do that lead to excellence in your personal and/or professional life?

What small things does your team/organization do that lead to excellence?

Can’t wait to hear what you come up with. Hint — use the “comments” box below!

Good morning and Happy Friday!

Another week has flown by and was it busy! The question is: Was it productive? Or was it just full of “stuff”?

I’m still focusing on excellence in my customer service — both in responding to prospective clients and to my existing clients. Building strong relationships, with a foundation of trust, is critical to all businesses, to be sure, but especially to mine because I work in a very intimate space with my clients helping them to discover themselves, their dreams, their challenges, etc. So, I am truly focused on where I can inject some excellence into my performance.

Where can you intentionally inject excellence into your performance?

Let’s move into our Friday ritual…

What really needs your attention this weekend? Is it projects, people, rest, relaxation…?

Rest? I would like to think so, but at the start of this Spring Break, we have some travel and fun planned, so perhaps not as much sleep this weekend as we need; but fun? Definitely!

Still working on the preparation for the Women in Leadership Luncheon I am helping to plan, and will present the Keynote speech at, in May. Still working my way through content in the John Maxwell Online University. Still working to refine my “Dream” speech, and outline my OPUS — this is the plan for my life’s work — my masterpiece. I’ll share more about this as I move through the process. And, I’m still working on the new mentoring program I will launch in May. You can get a preview here.

What’s in store for you this weekend, next week, and in the coming weeks? Are you taking the steps to set yourself up for success and fulfillment?

Have a great weekend, and I’ll “see” you Monday!