Gold or Platinum?

To follow the Golden Rule or the Platinum Rule?                        We’re all familiar with the Golden Rule, right? You know the one: “Do unto others as you would have done unto you.”  Simply put: Treat others the way you want to be treated.  Sounds good,…

Intent does NOT equal impact!

I’ve been teaching communication skills for ten years and this simple fact is one of the key lessons. My hope is for people to become more self-aware, to really think about what they want to accomplish and how they approach what they’re doing, so the impact (the outcome) of their actions is in fact what…