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Intentional Leadership — D3, W3, M2 — Relationships

Today we apply what we’ve been thinking about and reflecting on this week. I love this part! This is where the proverbial rubber meets the road — application of principles and practices. After all, if we don’t apply what we know, nothing will change. It’s the biggest gap there is — the one between knowing and doing.

Ready to take the leap?

Today, watch for the following situations, and take action on at least one. Choose one that will be more of a stretch for you; after all, if it’s easy, there’s less opportunity for growth and learning.

Understanding — Before being heard on a subject today, seek to understand the facts and the position/perspective of the others involved, first.

Talk TO Someone, Instead of ABOUT Someone — When you’re tempted to talk about someone, go to them and discuss the issue with them in person, instead.

Be Transparent — Communicate clearly with someone instead of trying to hid your true thoughts or emotions. This is where we get away from being “political,” meaning words and actions intended to be what others want to hear, rather than what you really feel or think.

Outstanding Promises — If you have made a promise to someone, fulfill it today. If the promise is overdue, apologize and seek forgiveness. Vow to do better next time, and follow through.

Ask for Help — Instead of working on your own to figure something out, ask someone you know who may have better ideas or more experience in the specific topic than you, and ask him or her for help.

I can speak for only myself, but each of these have been growth opportunities for me at various times in my life. I frequently remind myself to follow these guides, so I can maintain the credibility I’ve built and demonstrate the integrity people have come to expect from me. I goof up on occasion, as I think we would all admit we do.

Really, the idea that keeps coming to mind is: Be intentional.

If you’re really brave, practice more than one of these! And make it a daily habit; you’ll be amazed at how these actions can improve your relationships over time.

Let me know how it goes for you.

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Intentional Leadership — D2, W3, M2 — Relationships

As we think more about team work this week, let’s spend some time exploring a few questions to clarify how well you contribute to a team.

Ask yourself these questions, and be honest; you’re the one who will benefit from the clarity your answers can bring.

Seek first to understand, then to be understood.

Do I see to understand the situation before sharing my opinion?

When conflict arises, do I see out resolution with that person?

How well do I celebrate others before seeking the applause from others?

Am I willing to ask for help from others?

Is the team goal more important than my goals?

The answers to these questions can be quite revealing in terms of areas of opportunity, if you truly desire to be more effective in building relationships and developing strong, high-performing teams.

When I was younger, I was very much task-focused; I had learned from an early age to be very self-sufficient and to do as many things as possible by myself. I struggled with being willing to trust others, and didn’t give them the opportunity to help me … or even to disappoint me! I eventually reached a point in my career when I learned that it wasn’t a strategy for success.

I finally understood I would be successful only if I could form relationships, which would allow me to be much more productive and effective than I could ever be on my own. So, I learned to connect with people and build long-lasting relationships, with trust as the foundation. That’s not to say I get along swimmingly well with everyone I meet, but I am much more intentional about how I approach relationships. I am now living proof there is value in it.

I encourage you to really consider how better relationships can help you achieve more.

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What lessons are you teaching?

I was in Orlando, Florida, last week for a John Maxwell Training. When I flew home on Saturday, I observed a situation in the airport that really disturbed me.

There was a very upset woman, probably around 40, with two young boys, maybe 4 and 6 years old. She was speaking very loudly to an airline employee, who was notably cool, calm, and collected. Of course, I can only speculate on what was going on, but based on the few things I heard and my observation of their interaction, it appeared she had missed her flight.

She was very loud and adamantly declaring that it wasn’t her fault, something about being told that she needed to be there 20 minutes ahead…The airline employee said something to her, too quiet to hear (I was ~10 feet away, standing in line to check my bag). She got even louder, telling him she didn’t need him to argue with her and make her feel like a seven-year-old, that she needed him to help him. She had tears running down her face, and was quite visibly agitated.

All the while, these two little boys standing there watching the whole thing…looking a little lost and frightened. As the mom walked a few feet away, the older boy went and wrapped himself around her waist, hugging and comforting her, telling her it would be all right. The younger boy joined them, but stood off to the side watching.

I had two very loud thoughts in my mind as I watched this scene play itself out. First, she had absolutely no concept of the lesson she was teaching her boys about how one deals with stress, the unexpected, and the people who are trying to help you. Second, was that she has an incredibly strong belief that she behaves like a seven-year-old, projecting that onto the airline employee who was trying to help her. Suddenly, I saw not a grown woman standing there, but a frightened, frustrated little girl, facing a situation she was not equipped to deal with.

My heart went out to her and her boys.

I hope they made their way home safely.

What lessons are you teaching?

I encourage you to be thoughtful and intentional about them…

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