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I was thrilled and blessed to see Chris Isaak in concert last night at The Kent Stage, in Kent, Ohio, and have to say it was truly a highlight of my year. Not only does Chris, and his band Silvertone, put on one heck of an entertaining show, but they also demonstrate what it truly means to connect with others.

These guys travel a lot, and yet, they make a point of truly connecting with their audience whether they are in the BIG city (i.e. New York, Paris, San Francisco) or in a small town in the mid-west (i.e. Kent, Ohio!). Here are a few lessons in connecting that I was reminded of last night:

Connectors show appreciation for others. At the end of the opening song, Chris said, “Thank you for coming out tonight and supporting live music.” This resonated with me for a couple of reasons: 1) It was a snowy day, and the roads to Kent were not in fabulous condition. Having driven 3 hours to get there, we passed no fewer than 6 vehicles off the road (some in the ditch, some in the median, one Durango that looked as if it had rolled across several lanes, spilling its owner’s things thru the median and across the highway). Kent is a bit out of the way; it’s not far from Akron or Cleveland, but a bit off the beaten path. 2) We have so much access to music of all kinds at all hours of the day, fairly inexpensively. Attending a live concert these days is a bit of an investment — tickets, travel, maybe dinner out and a hotel for longer-distance travelers.

In addition, while the tour is titled “Chris Isaak,” it’s not all about Chris. He showcases each member of the band separately during different parts of the show, allowing each to shine with his instruments of choice. He also highlights, and pays tribute to those performers who inspired and mentored him…from Johnny Cash and Roy Orbison to Carl Perkins and Elvis.

Connectors create entertaining experiences for others. Chris and Silvertone put on a SHOW! For them, it’s not all about flash and special effects, unless you count the sequins or mirrored panels on the suits Chris wears when he’s entertaining! The Kent Stage has about 620 seats, old movie theater style, so there wasn’t a bad seat in the house, and the band took full advantage of being able to interact with the audience. Chris and his guitarist, Hershel, were both out performing in the audience during a couple of different songs. They tell stories, they make fun of themselves, they do some fun moves together (imagine the stage shows of bands in the 50’s and 60’s), they even had one of those ridiculous dancing Santa’s on-stage — you know the ones, they move when they are activated by sounds around them. They encouraged us to get up and dance and they performed for a full two hours.

Connectors respond to the needs of others. As  I mentioned, they were out among the audience performing. They invited a few audience members on stage to dance with the bass player. They did a couple of songs based on requests yelled out by members of the audience. If you’ve been to a concert, you know they have a “stage set” or planned play-list that they work their way through. Yes, they had a stage set, and I’m sure they stuck to most of it, but they also improvised in response to the audience.

Finally, there is something so powerful about watching people perform in their passion zone. These guys have been playing together for 25-30 years, and it shows. They were having a lot of fun, and so were we. It was one of those experiences during which I was truly “in the moment” the whole time. If these guys are coming to a venue near you, I highly recommend seeing them, you won’t regret it!

JM LB Pic

For the first time, EVER, two of my mentors, John C. Maxwell and Les Brown, appear together in a FREE 3-part video series “Behind the Stage … The Good, The Bad & The Ugly.”

These two have over 40 years of professional speaking experience and they are ready to share it all with you…what it’s really like to be a professional speaker.

Consider it EDUTAINMENT in its highest form! You’ll learn about the speaking business, as well as laugh with them at some of the experiences they have had and share in this video series…If you’ve ever heard Les Brown laugh, you know this is going to be fun; and if you haven’t, you are in for a treat!

Did I mention the 3 videos are not only FUNNY but are FREE?

This launched yesterday, Wednesday, October 23rd.

Here’s the link…After you’ve watched it, tell me what you think!

http://www.speakerlegends.com/index.php?filename=home%2FThe_Good_The_Bad_and_the_Ugly%2FLaura_Prisc

Instilling excellence into your organization is a cultural thing. It must be woven into the very fabric of your business, and evident in the way you do everything, every day. The key is, as the leader, you must be the role model and demonstrate, consistently, whatever it is you want your team/organization to do. As my mentor, John C. Maxwell says so eloquently, “People do what people see.”

People do what people see.   ~John C. Maxwell

So, how do you do that? You must establish high standards and inspire others to adopt them, as well. You must be fully immersed in, and committed to, raising the bar on all aspects of your performance, continually striving to get better. You must be willing to banish a “check the box” attitude because you know that “good enough” is not good enough! You must understand you aren’t done, until YOU are done; you don’t base your success or completion on other people’s standards, you keep going until you know you have achieved excellence.

Of course, these things are not possible without high levels of integrity. Will Durant said, “We are what we repeatedly do. Excellence, then, is not an act but a habit.” Every day, you have the opportunity to influence at least four people (and I do mean “at least,” because I believe the true number is significantly higher), which means you have the opportunity to be an excellence role model and encourage others to focus on and demonstrate excellence in what they do, as well.

Having focused on excellence over the past four weeks, what have you learned about yourself? Your organization? How do you rate yourself on this aspect of your leadership performance?