Well, what did you learn yesterday?
Now let’s take the next step along this path…If you were your customer, how satisfied would you be with the products, services, or interactions provided by your organization or team?
Based on this change in perspective, what investments should you make as a leader to lift the quality of your products or services?
Short post today, as there is more value in your reflection in these areas than there is in my adding more words…
Can’t wait to hear what you’re coming up with. HINT — see the “Comments” box below? Please, use it!!!
