Today, let’s consider organizations you believe have exceeded your expectations with products or services. What did they do to impress you?
With that in mind, let’s now spend some time on a self-evaluation. Does your performance consistently go beyond what others expect of you?
On a piece of paper, make two columns. Title the left column: Top Five Responsibilities. Title the right column: Rating
Now, list your top five responsibilities in the left column — and you can do this for all the various roles you play…Leader, direct report, peer, mentor, coach, partner, or even roles you play in your personal life. Then, in the right column, rate your performance in each responsibility as Average, Above-Average, or Excellent.
Once you’ve done this exercise, I encourage you to spend some time thinking about why you rated yourself as you did in each area.
What one thing could you do right away to improve any of those rankings?
What can you do to exceed the expectations of your employees?
What can you do to exceed the expectations of your manager/leader?
Remember…your effort, in your leadership role, sets the standard for excellence in your team/organization. I encourage you to be intentional about what it will be.
