For many of us, we change only when we absolutely have to — literally pushed through it by forces beyond our control — when the pain of not changing is worse than the pain of the change. We change reactively, rather than proactively.
As a leader, you can capitalize on these moments because people are now ready to act.
There are times when we make decisions quickly and emotionally, without considering all the factors involved. These are the decisions born of reacting (immediate and emotional) rather than of responding (thoughtfully, and with consideration for the risks, consequences, and implications).
Here is a tool you might use in considering your options when faced with a decision involving change. This is based on the steps of knowing, evaluating, then acting (changing).
Know: What is the level of pain your organization is in? What is wrong, confused, or broken within your team or organization that is driving you towards a change? Take a few minutes to describe the situation.
Evaluate: Now that you are in pain, and recognize you must make some change, what are three potential solutions? For each solution, write down at least two benefits to moving in that direction, and two risks or implications that are associated with taking that action.
Act/Change: To make this change, do you need to start something new, simply stop something you are already doing, or go in an entirely different direction? Based on these considerations, what’s the best solution you’ve come up with and what do you need to do to make it happen?
What will it cost you to do nothing?
Whatever you decide is the best course of action, the time to act is NOW!