This week we will spend some time studying the big picture — getting the lay of the land and understanding what it means for us in our teams and organizations. If you are a detail-oriented person, this could be a stretch for you, but I encourage you to work on this, because it’s critical to your success.
In order to be strategic in whatever you are doing, you need to be able to see the big picture. Once you have some understanding of the what’s happening in your industry, with your competition, and within your organization, then you can channel your energy and activity toward achieving some clear objectives designed to help you achieve your big goals. Only then can you shift your attention to the details.
Working as a professional communicator for the past 20 years, this is how I approach my work, whether the work at hand is in support of a corporate long-term strategic objective, or a one-time communication effort. I always ask my “client” what they are trying to accomplish? What end are they trying to reach? What do they want the audience the know, understand, and do as a result of the communication?
Once they are able to answer those questions, I am able to design a communication plan that will help them reach their goals. This includes segmenting the audience (I strongly recommend a precision targeted approach, rather than the shotgun — spraying your message over everyone hoping it will hit some of the right people — approach), gaining some understanding of what they know and what they need to know, defining key messages, identifying the best communication vehicles to use, outlining a timeline, and specifying who will deliver the message. Only then do we actually begin to craft the communication.
For those who are focused on the details or are impatient about just sending the message, it can be a painful process. But, I can attest that after 20 years of approaching my work this way, the results are worth it (proven by both the clients who have taken my advice and achieved the results they sought, as well as by the clients who thought I was simply wasting their time and forged ahead with poorly developed communication and were significantly disappointed by their results).
I believe it was David Grossman who said (in his book You Can’t Not Communicate) that effective leader-communicators spend 80% of their time, with respect to a communication effort, actually planning for the communication and only 20% of it on delivery.
So, what’s your big picture?
What goals have you set in support of achieving that big vision for your work?
What about the goals you’ve set for the rest of your life?
