For decades, companies large and small, near and far have been using behavioral-based interviewing processes when seeking to fill positions. The results have been great, good, and sometimes simply awful! Certainly, past behavior is a good indicator of future performance, but it doesn’t answer the question of whether the candidate you’re talking to is actually interested in or motivated to do the work you need done!
Destiny Quinn has been on the hiring end of this equation for many years – doing direct recruiting and working with teams tasked with interviewing and hiring to fill positions. Her insights into how poorly this process is handled most of the time are eye-opening and provide a clear path forward for how to do it better.
Because most companies don’t invest in training internal interviewers how to interview well, and really get to the heart of what’s needed for a particular role, and how to screen for it, interviewers are kind of “winging it.” They want to do it well but aren’t sure how.
In these cases, interviewers tend to ask easy questions and often make hiring decisions because the candidate seems a lot like them. That may seem like a good plan, but you will end up with a team – or organization – filled with people who share skills, approaches, and thought processes, when what would be more powerful is a team of people who share your values, fit in your culture, but have different skill sets and think different thoughts; this builds your ability to do critical thinking, problem solving, innovate, and create.
The bottom line to success: Hire people who are already highly motivated to do the work you need done. Ensure they have the resources and support to do the work. Then get out of their way!
Destiny’s Bio
Destiny is a Talent Acquisition Leader offering strategic top talent acquisition processes, management and organizational development expertise; proven to create employee-oriented, high-performance cultures emphasizing goal attainment, diversity, productivity, and superior workforce optimization. She utilizes a process-oriented approach to improve various organizations in cross-cultural, rapid-growth environments and facilities with leading-edge staff training programs.
Currently leading the Talent Acquisition department at PlanSource, a SaaS organization headquartered in Orlando, FL, Destiny provides situational coaching, managing all aspects of delivery to ensure individual and team goals align with broader HR and overall company strategies and goals. She is committed to delivering continuous improvement based on internal and external best practices, while adhering to standard processes and policies. In addition, working collaboratively with select hiring teams throughout the organization to fill key senior-level positions.
In her downtime, Destiny loves to learn, be with family and friends, and is a huge NY Giants fan (which obviously makes her a bit sad these past few years)!
Resources and Connections:
Motivational Based Interviewing Book – Carol Quinn
