Intentional Leadership — D4, W2, M10 — Strategy

I first heard this story during the Chick-fil-A Leadercast in May 2012, and find it, again, in the Intentional Leadership booklet we are following, developed by Giant Impact.

It’s the story of Andy Grove, long-time CEO at Intel (by the way, Andy has a fascinating personal story; if you aren’t familiar with it, I encourage you to do a little research on him). There was a point in time when Andy asked these questions:

If a new leader walked into your role today with a fresh perspective and a full mandate to make changes, what strategic shifts would he or she make? What insights would be gained as he or she talked to your customers, employees, suppliers, and consultants?

It’s an interesting exercise and you may be quite surprised at what you come up with — and the freedom you feel when you give yourself permission to step outside your normal mode of operation and look at your world from a different perspective.

As you ask yourself these questions, and imagine the answers, note the responses in your journal.

Then, explore what might be keeping you from making the necessary changes? Would it be actual barriers, self-imposed constraints, or self-limiting beliefs?

What steps do you now need to take to ensure you are really listening to your employees, customers, suppliers, and consultants? How can you maintain that listening posture and incorporate what you hear into your planning.

Choose one change to start with, and move forward.

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Intentional Leadership — D3, W2, M10 — Strategy

I recently looked at a book called Essential Questions. It’s focused on school-aged children, and how we can teach them the essential questions that drive them to do deeper exploration of ideas, concepts, and lessons; the questions that get them in the critical thinking mode. I appreciate this approach, as I believe one of the best things we can do for our children is teach them how to think and to understand that there are many ways of arriving at a workable solution for any given problem. I think we do them a disservice when we teach them there is only one path to an answer and only one way to solve a problem. I think we fail them when we teach them to merely memorize material, as opposed to seeking a fuller understanding of the context, the issues, the players involved.

So it is with strategy and running a business. Asking the right questions can be critical to the success of an endeavor. Good questions cause us to think. Good questions hold us accountable, as they don’t allow us to take the path of least resistance. Good questions feed effective strategic planning.

Today, I encourage you to spend some time developing a dozen or so key questions you can you in strategic planning to help your team / organization stay focused and in alignment with your vision and goals. When you have them written down, share them with a few respected colleagues and ask them to edit or add to your work. Then, use them the next time you do any strategic planning.

Here are some examples to help you get started:

What are we trying to accomplish?

Are our current efforts allowing us to achieve the results we desire?

How would our replacements approach our future?

Who (or what organization) is achieving the results we want? What are they doing that is driving them to success?

What ideas / actions will move us closer to our vision?

What are our core competencies and how do we master them?

Use any or all of these as your base, or develop an entirely unique set, specific to your business. As you do your strategic planning over the next couple of years, continue to fine-tune your list, keeping the ones that work well and eliminating the ones that are not helpful, then add new questions that will better serve you?

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Intentional Leadership — D2, W2, M10 — Strategy

As you go about your daily business, it’s reasonable to assume that you and the members of your team / organization are coming up with a variety of ideas for new things you can do, or how you can do what you are already doing differently, in an effort to improve your products and services. What do you do with these ideas?

How can you manage them so you are working in a proactive posture, rather than a reactive posture?

Here’s one way of managing and sorting through them*:

Record all the current ideas that seem worth further consideration. Run several through this review process and prioritize the ones that pass.

Does the idea support your vision, goals, and values?

Does it fit with your core strengths?

Will the idea make your organization better? How?

To what extent is the organization willing to support the idea and dedicate resources to it?

Would you be personally willing to stake employees’ job and your own to bring the idea to fruition? Is it worth that level of risk?

At your next team meeting, set aside some time to discuss implementation of the most compelling ideas that made it through the review.

Where will it take your organization if you follow through and are successful?

*From Intentional Leadership booklet by Giant Impact. 

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