Coach or Mentor?

I’ve been in corporate America for more than 22 years, now, and for a lot of that time I’ve heard a lot of people talk about providing coaching to other employees. I’ve also heard — and read — a lot about mentoring programs — both formal and informal.

While the discussions seem to be focused on the same preferred outcome — improvement in some level of a person’s performance, over time, I came to the conclusion that while people were using different terms — coach and mentor — they were really talking about the same activity. To wit, what they are really doing is advising, guiding, directing, sharing the benefit of their experience, and often saying things that sound like, “If I were you, I would…” In essence, they are talking about mentoring.

And there is absolutely a lot of value in mentoring people (or being mentored) when you have the opportunity. But mentoring is not coaching.

What’s the difference you might ask? There’s a world of difference, and here it is: Coaches don’t have all the answers and they don’t attempt to provide any! In fact, when I’m discussing coaching with people I tell them I don’t have any of the answers — at least not any of their answers — but I do have all the questions…questions that will help them find the answers — their answers.

You see, we function from different values, beliefs, and experiences. So, the decisions I make and actions I take will make sense for me within my paradigm. But they may be all wrong for you and because you will recognize this, you won’t likely act on my direction. If I can help you draw out the values, beliefs, fears, hopes, and whatever other factors are affecting your ability to make decisions and take actions, then I will be able to add more value.

Think about it; if I can help you come to the solution on your own, it will fit you better, and you will be significantly more likely to follow through than if I tell you what I think you should do. Based on experience, I think it will feel better, too.

I’m now on a bit of a mission to distinguish between coaching and mentoring. Again, not because one is inherently better than the other; it really depends on who you are, what situation you are facing, and how you want to approach finding a path forward. I simply want people to recognize there is a difference and to be able to recognize it when they see it.

And I admit I often function in both roles, sometimes with the same people on the same day! You see, I’ve been working in all areas of communication for more than 20 years, so I have a lot of experience in strategies and tactics one might want to use to communicate more effectively. So, I am absolutely qualified to mentor someone in this area. But you wouldn’t want me to mentor you in the area of finance, or scientific methods, or how to play a sport…or a myriad of other things.

At the same time, I’m qualified to coach people who are striving to achieve something in a number of areas in which I have no expertise whatsoever…remember, as a coach, my role is not to tell you how to do anything. My role is to truly listen to what you say, to observe how you say it, and ask you the kinds of questions that make you really think.

If you haven’t worked with a coach, I encourage you to try it. I promise, if you truly engage — and you find a true coach (not a mentor) — the experience will change your life. It’s a proven way to implement significant and lasting change.

Interested? I offer complimentary sessions.

What would you like to change?

How are you approaching it?

How will you know if the path you choose is the right one for you?

 

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The architect of your success

A couple of weeks ago, I was listening to Christian Simpson, the Coaching Mentor for the John Maxwell Team, and he said something so profound I wrote it down. 

He said: The architect of your success is not your intellect; it is, in fact, your belief system.

The architect of your success is not your intellect; it is, in fact, your belief system.

In essence, he is saying it doesn’t matter how smart you are; being smart will not guarantee your success. The key is what you believe about yourself and your abilities. 

I grew up in what I believe is actually a pretty normal family (defining “normal” as some level of obvious dysfunction, which I think most of us have; as I don’t believe the “Leave it to Beaver” or “Ozzie and Harriet” families were real…). Because of my circumstances, I learned, very early, to be independent and self-sufficient. This has served me well in many situations, and has been detrimental in others. However, because of – or in spite of – those circumstances, I also grew up with what turns out to be a pretty strong belief in my ability to succeed at whatever I set my mind to.

I can remember the first time I verbalized this to someone, during a job interview more than 20 years ago. I said, “Unless you ask me to do brain surgery or something akin to nuclear physics, it doesn’t occur to me that I might not be successful. I am self-aware enough to recognize what I don’t know, which means when faced with a challenge I realize I will likely need to learn some new things along the way, pick up some new skills, find some new resources, perhaps meet some new people…but I’m confident I can succeed.”

And when given the opportunity and the challenge, I have set forth to do just that, acquiring the knowledge and resources I’ve needed along the way. And when I’ve made certain decisions in my life, I didn’t have a Plan B to fall back on, just in case. Perhaps it was fool-hardy, but I was determined to reach my goal.

This is not to say I haven’t failed, for surely I have, and plenty of times…in minor ways and in major, life-changing ways. On those occasions, I have taken the time to reflect on my actions and experiences, so that I may carry the lessons forward, and hopefully not make the same mistakes twice.

I’ve just started facilitating a Mastermind Group using John Maxwell’s newest book, The 15 Invaluable Laws of Growth. The group was blessed, on October 2, with John himself teaching the first two chapters. Last night, I facilitated the Chapter 3 lesson: The Law of the Mirror.

Simply put, the law says, “You must see value in yourself to add value to yourself.” John goes on to explain that the value we place on ourselves is usually the value others will place on us; the world isn’t likely to up your price tag.

The lesson: What you believe about yourself will determine your future success. How you talk to yourself makes an enormous difference. So nurture the voice in your head that is supportive, encouraging, and confident in you. Let the other voice know you really don’t have time for it these days; it will eventually get the message and quiet down.

Whether you think you can or think you can’t, you are right

When Henry Ford said, “Whether you think you can or think you can’t, you are right,” he hit the nail on the head.   

What do you believe about yourself? And how is that belief propelling you forward or holding you back?

 

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Small miracles, revisited

It’s been a week since I said I wanted to start a movement and challenged you to ask the simple question, “If you could have a small miracle today, what would it be?”

I wonder, have you done it?

I have asked a number of people and have received some interesting responses. Most notably, several people repeated the question, seemingly rolling it around in their mouths to really get the feel for it before responding…and when they did, they typically said they had pretty much what they needed, and didn’t feel the need to ask for anything more. 

I got the sense they really appreciated the simple gesture of my asking the question and then truly listening to their response.

I did, however, have the opportunity to act in a few cases. I did a little research on invitations for a co-worker who is planning a birthday party for her twin boys, with a “spy” theme. I provided more than a few people with Hershey’s dark chocolate kisses. One person wanted to send “peace” to someone she was once close to, whom she knows is struggling with some serious issues. Of course, I’m not powerful enough to actually put this person at peace, but I can send focused, positive thoughts in the right direction.

So, the week may be over but the opportunity is ever present. I will continue to ask the question and do my best to respond to the needs of the people around me.

What about you? What response did you get when you asked the question, and how did you respond? How did you feel? 

Please, don’t be shy…we’re all waiting to hear your stories…just click into the “comments” box below!

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