Testimonials
Wes Harvey
When looking for a coach to bring out your inner potential and guide you on a path of self-discovery, one word comes to mind when choosing the right person. Passion! Laura has a passion to become the best version of herself that she can be and in the process is looking to do the same… Read more “Wes Harvey”
Barry Pearson, Group Manager Administration & Quality at Toyota North America
Every successful company strives for the next big idea that gives them the advantage over their competition. Focusing on human development has clearly become an area thru which companies separate themselves from the competition, and at TMMWV, we are no different. Two years ago, we began looking for a more comprehensive approach to human development… Read more “Barry Pearson, Group Manager Administration & Quality at Toyota North America”
Patrick W. Klesel, MBA
Laura is a great listener who positively motivates me to achieve my goals through a proven coaching strategy.
Peter Hein
Laura provides a service that I feel more people should look into as it is very valuable. It is not just another rah-rah team training seminar, but a well thought out one-on-one program. We started with goals (work and changes in careers) but also how to achieve them which lead into discussions of leadership… Read more “Peter Hein”
Margaret Mary Layne
“Laura Prisc was an invaluable asset in helping the Museum solve a troubling personnel issue between two very valuable, professional employees. These two particular members of our staff had to work together on a regular basis and it just was not running smoothly. The sessions that Laura set up and the assignments given to each… Read more “Margaret Mary Layne”
Angela Miller
Laura has been a mentor to several protégés in the Everwise program. Her insight and knowledge has been highly valued and her protégés have made measured progress toward their professional goals. Her commitment to development is evident and she is a delight to work with. Laura brings deep expertise in effective communication, personal brand and… Read more “Angela Miller”
Kyle Mork
Laura has been a fantastic asset for our company and for me personally for well over a year. She has provided both coaching and consulting services, as well as handled group sessions with our managers. She has a unique ability to discern the core issue and help you work through possible solutions. She has become… Read more “Kyle Mork”
Maureen McIntosh, LCT. M.Ed.CCC ACC
I have been working with Laura weekly for the last five weeks. She is personable, reliable, full of integrity and has managed to help me stay focused and on task. She is excellent at holding me accountable, a benefit of working with a great coach. I easily recommend Laura as a great coach that will… Read more “Maureen McIntosh, LCT. M.Ed.CCC ACC”
Ryan Deaderick
Laura has been a joy to work with. She can seamlessly move between the roles of teacher, mentor, and coach to provide useful insight and challenging questions. I have worked with Laura for over a year and a half, and have grown tremendously as a leader and individual during that time. She has helped me… Read more “Ryan Deaderick”
Tim O’Neal, Manufacturing Leader
I am Tim O’Neal, a manufacturing leader at the Dow Chemical Company in West Virginia Operations. My leadership team played the Leadership Game. From the start, it was clear that this is no game. To my team and I, it was an experience. The principles and laws from John Maxwell are spread throughout the discussions… Read more “Tim O’Neal, Manufacturing Leader”
Betsy Eberg, CEP
I loved working with Laura! I learned so much about myself during the 6 months I mentored with her. Laura taught me how to be more self aware, and this has shed light into many areas of my life, both personal and professional. I am more intentional in my behavior. I now recognize that intent… Read more “Betsy Eberg, CEP”
James Owrey
It was a pleasure to participate in Laura’s Maxwell Mastermind Group during Fall 2012. She has a great acumen for teaching and demonstrating principles of leadership, particularly from the works of John Maxwell. Her caring nature combines perfectly with her commitment to accountability. This is an “actions-to-outcomes” approach that keeps participants both engaged and motivated.… Read more “James Owrey”
David Rosier, General Manager Toyota North America Toyota Motor Manufacturing, West Virginia
“We engaged Laura because we recognized most of the team we considered our core leaders were not leading at all. In fact, they were so caught up in the details of day-to-day management activities, they weren’t growing themselves or developing their direct reports. We need leaders at every level of the organization if we are… Read more “David Rosier, General Manager Toyota North America Toyota Motor Manufacturing, West Virginia”
Tisha Schmidt, MBA
I had the opportunity to work with Laura following a job elimination. Laura led me through a Strengths Finder tool , which produced an updated resume that highlights my strengths rather than a resume that lists job duties and tasks accomplished. Laura also facilitated personal goal setting. I had spent much of professional life working… Read more “Tisha Schmidt, MBA”
Kara Rogers
The word that exemplifies my work with Laura is “intentional”. So many things in my life are on auto pilot, or I am multi-tasking so much I start “flying by the seat of my pants”. While I can and do get things done in both of these modes, it isn’t the best or most efficient… Read more “Kara Rogers”
Melanie Gorman, SVP YourTango.com
It was a joy to spend a weekend with Laura. I reached out to work with her after coming to a realization that the feedback from my supervisor, team, and clients were riddled with my own interpretation. I wanted to know definitely what I’m good at; what my strengths are and where I can be… Read more “Melanie Gorman, SVP YourTango.com”
David Houser, West Virginia Market Manager PrimeLending, A Plains Capital Company
“When you meet Laura, it becomes very clear very quickly that she’s on a mission to wake people up to become their best selves, to become intentional leaders, and to live their lives on purpose! And she’s well-equipped to do it, continually investing in her own growth to ensure she’s ahead of the curve with… Read more “David Houser, West Virginia Market Manager PrimeLending, A Plains Capital Company”
Amy Dennis
I hired Laura to help me explore ways to broaden my career path. It was a pleasure working with Laura. I learned a lot about myself. I also learned to think more deeply about what I want for myself and why. Laura is a great motivator and pushes you to be your best.
Terry Hollandsworth
Working with Laura in communication training improved my self awareness, communication skills, and the relationships with my customers. I highly recommend her services and value her guidance.
James Wells, IPMA-SCP, SPHR, SHRM-SCP
Laura presented an excellent program, “Building Healthy, Smart Teams,” during our local SHRM Chapter’s September 2012 meeting. She shared useful information and practical insight into the key characteristics healthy teams possess and demonstrate, which we can apply in our workplaces, volunteer organizations, etc. Laura added value to our Chapter’s meeting and we would welcome her… Read more “James Wells, IPMA-SCP, SPHR, SHRM-SCP”
Intentional Leadership — D4, W3, M3 — Excellence
Building LeadersIn today’s business climate, competition is fierce; but I’m sure I don’t have to tell you that. Maintaining the status quo in terms of performance is a sure-fire way for your business to not be in business very long. What do you think will happen to your team or business if you aren’t striving to exceed expectations?
What do you think the outcome would be for you, your team, your organization, your customers, and your competition?
Seems like a simple question, but the implications could be staggering.
Spend some time with this one today and let me know what you come up with.
Intentional Leadership — D3, W3, M3 — Excellence
Building LeadersWednesday is work with your team day! Take some time with your team, today, to create a strategy for exceeding your customers’ expectations. Ask each person to share a brief story of a product or service experience that exceeded their expectations. Then, as a team, evaluate current expectations and satisfaction with your product or service.
First, have each person answer this question: What do our customers expect from our product or service?
Then: Are we currently meeting these expectations?
If the answer to the second question is “no,” you will first need to make changes to meet those expectations, before you can exceed them.
Next, gather ideas on how you could exceed your customers’ expectations for your organization or team going forward.
Ask: What could we do to exceed our customers’ expectations?
Then: How will we implement these ideas?
Be realistic, and pick two to three ideas you can begin to implement right away…What will they be?
Intentional Leadership — D2, W3, M3 — Excellence
Building LeadersToday, let’s consider organizations you believe have exceeded your expectations with products or services. What did they do to impress you?
With that in mind, let’s now spend some time on a self-evaluation. Does your performance consistently go beyond what others expect of you?
On a piece of paper, make two columns. Title the left column: Top Five Responsibilities. Title the right column: Rating
Now, list your top five responsibilities in the left column — and you can do this for all the various roles you play…Leader, direct report, peer, mentor, coach, partner, or even roles you play in your personal life. Then, in the right column, rate your performance in each responsibility as Average, Above-Average, or Excellent.
Once you’ve done this exercise, I encourage you to spend some time thinking about why you rated yourself as you did in each area.
What one thing could you do right away to improve any of those rankings?
What can you do to exceed the expectations of your employees?
What can you do to exceed the expectations of your manager/leader?
Remember…your effort, in your leadership role, sets the standard for excellence in your team/organization. I encourage you to be intentional about what it will be.