Leaders have a number of qualities and traits in common, regardless of where they are from, where they are currently, what kind of business or industry they work in, or what level of the organization they are in…and two of those common traits are discontent and passion. They are discontent when it comes to their […]
Good morning and Happy Friday! How was this, our first week in Month Three, focused on Excellence? As has been the case for the last three weeks, my week has flown by. Yes, I have been much busier; working with some new coaching and mentoring clients, working on a couple of other projects, and preparing […]
Well, what did you learn yesterday? Now let’s take the next step along this path…If you were your customer, how satisfied would you be with the products, services, or interactions provided by your organization or team? Based on this change in perspective, what investments should you make as a leader to lift the quality of […]
